NapsGear's picture
NapsGear 359
1842745

napsgear.org

category count / average (6 months)
Overall 95.8333% 24 Quality 97.5% 24 Delivery 92.5% 24 Service 95.8333% 24 Pricing 92.5% 24
Rank
#21
Score
92.7381
Votes
120
Reviews
12029
6806 RECOMMEND 635
  • Standard Donkey » it's been like that for almost 3 weeks...
mrcocacola's picture
My overall experience

So the countdown starts on the ship day, or the day the tracking number shows up on track-trace?

Thanks for the reply

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Standard Donkey's picture
My overall experience

I guess bro, my package has been at "origin post is preparing to dispatch this mail piece" for the past 3 weeks.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
mrcocacola's picture
My overall experience

So I got a TN number.. Does anyone know how long it will take until it becomes active? And I check it on the USPS website, right? After reading a lot of these comments, I'm getting worried. Placed the order 6/24, but I move 8/19... Should I be freaking out?

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • JPW328 » This same thing happened to me. My package was literally due right at the end of the month when I moved. I made sure to do a change of address form, but then I contact Naps after I moved, they sent me a tracking number, I look to see that it says "undeliverable as addressed". The tracker also had no activity since it was undeliverable at my local post office. It had been "returned" they said and someone forgot to scan it out most likely. I made about 30 calls to the post office!! I was furious! They were such scumbags they would literally say "You need to contact the sender, BYE. CLICK". All undeliverable packages are returned to senders they say. I contacted Naps and they said "All returned packages are lost. You need to find it from them. We put a false return address for obvious reasons. Kind Regards." ..... so after about a week of an emotional roller coaster, I accepted the fact it was lost. So about 2 days after I stopped worrying, nonetheless, there is my package sitting in my mailbox at my new house (30 miles away)!!! I looked up the tracking info again and it still said it's sitting at my old city. SO weird... I knew my change of address should have worked and it did!!! I'm just shocked how it came without being scanned or updated. Needless to say, Christmas came early for me =)
Durlang69's picture
My overall experience
5
Average: 5 (1 vote)

You have to request it after 15 or 20 days can't remember. I submitted 3 tickets and talked to live support and finally got it 3.5 weeks after it was supposedly shipped. Took 4 weeks for 1 and 5 for #2. good luck and be persistent. Cheers!

Products, effectiveness and results
5
Average: 5 (1 vote)
Customer service
5
Average: 5 (1 vote)
Shipping and Delivery
5
Average: 5 (1 vote)
Price to performance
5
Additional comments
Williams0331's picture
My overall experience

I have ordered from naps before, and they do stand by there word and do deliver the goods! The major problems that they have is time! They are slooooowwwwww! It took me 40+ days to receive vials! But heres the good news, when I ordered just orals the package came verrrrryy fast! I mean like a weak or two fast! So if you are willing to wait on your injectables and are in no rush because you are trying to save some dough, go with naps! They will make good! It just takes time! Sorry for you all waiting so long, but i can assure you I was in the same place a while back and I was freaking out but it all came in good! Laters

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • savagebladez » Kind Regards William? Is that you?
  • tmancan » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
jrock's picture
My overall experience
5
Average: 5 (1 vote)

I'm not sure about that. I got one, and I live in the U.S.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
tmancan's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » been waiting about 6 weeks tomorrow and I feel as if i'll be in the same place as you eventually. As soon as I get my package i'll just be glad it came and will most likely never order from them again. Its just too much trouble. Who would honestly go back to ordering from these people after having to wait 63 days?
  • gucci19 » 45 days here..!
jrock's picture
My overall experience
5
Average: 5 (1 vote)

Well, as promised I will review my Naps experience. I ordered mid-June and got my package yesterday. They provided a tracking number that worked at day 15, and always answered my tickets within 12 hours. I just picked up my package and everything I ordered was there...Just checked all products on GP's site, and all came back authentic. It was my first time ordering and I was hesitant after reading all of these reviews, but I wil order again, and maybe the shipping situation is revamped since it took a little less than a month from order to my door.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Matthew Perry's picture
My overall experience

Placed my order on June 1, 2011. First they said it was shipped on June 6, then they finally sent tracking showing it was actually shipped on June 22. The tracking is still showing it is at KYIV DOPP TSEKH №2 TRANZ SEKTOR, the postcode 03920. It is now July 14. What the hell is going on? Looks like $1200 is now gone!

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • jrock » Mine said that, and the next day it was in NY. I think it is customs in Europe.
  • kwabby6 » thats fucked up cause mine has been saying this for about 2 weeks. how often were you checking it and what did it change to after that. im assuming you never went back to check after your package came....
  • jrock » It will say something like,"The item number xxxxxxxx was despatched on 0x.07.2011 from office of international postal exchange KYIV DOPP TSEKH №2 OBROBL MIZHN POSHT RI-2 VYKHID PYSM KOR."
  • limejellyjam » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • jrock » Not too long. Maybe a week to a week and a half
  • xScroids » My tracking says the same thing hopfully we will be as lucky as jrock and it will update soon...
  • jrock » It probably will. Just give it a week or so.
  • xScroids » its been 5 lol!
petquack77@gmail.com's picture
My overall experience
1
Average: 1 (1 vote)

God awful ..I'm a first time customer always have dealt with other sources and got my gear in 10-11 days .This is the first site in my whole bodybuilding life I've had problems with. I'm on week 5 haven't seen anything, like all you guys "Origin Post is Preparing Shipment".

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » mine doesnt even say that yet. my USPS still says no record
jdindiana's picture
My overall experience

LIARS! Last week I submitted a ticket regarding my missing order to which they responded "wait another week and we will reship." Today marked one week, so I emailed them informing them that I had not received my package and the tracking number still wasn't showing up. Naps response...."wait another week, these are arriving daily." Way to keep your word Naps! It's been 42 days since my order shipped. You had a chance to make it right and you failed. I don't get it either. You don't need to scam people. Provide a good product at a fair price and timely shipping and you could make plenty of money as I'm sure you'd have some very loyal customers

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
savagebladez's picture
My overall experience
1
Average: 1 (1 vote)

Where the hell is my package? It's been nearly 6 weeks?!?! What service uses the tracking number? Canada Post? I received the tracking number 3 weeks ago, and it still doesn't even work. Cmon guys get your shit together.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Grasshopper's picture
My overall experience

Sucks that people are receiving their order in 4 weeks and they ordered after my ship date. Seems like the priority should be getting the late orders in first. Hopefully I get my package soon.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
NapsGear's picture
My overall experience

I am the naps rep if you need assistance send me a Pm i check them daily a few times unless its the weekend i may be slower........................

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » im pretty sure we all need help Mr.Naps...what else can you tell us except wait another few more weeks? cause honestly thats all youre gonna end up telling us right?