NapsGear's picture
NapsGear 359
1842919

napsgear.org

category count / average (6 months)
Overall 95.8333% 24 Quality 97.5% 24 Delivery 92.5% 24 Service 95.8333% 24 Pricing 92.5% 24
Rank
#21
Score
92.7381
Votes
120
Reviews
12029
6806 RECOMMEND 635
  • ironside » Dude, that fucking sucks. Knowing naps your shit will never get replaced. Stick with a good domestic, sorry you got fucked :\
  • blackmkt » wow dude, wtf. im speechless. 700 dollars! what r u gone do now? damn i feel your pain.
blackmkt's picture
My overall experience
2.5
Average: 2.5 (1 vote)

picked the the money same day i sent it, now waiting for a shipping conformation for 6 days and nothing, you guys had you shit shipped, my gear has even been shipped. im starting to think, he picks up the $ than looks for the gear. even if naps goes down as a scam (hopefully no) he'll open up another site. I feel bad for some of the guys here, ordered in feb and nothing, jesus. hopefully i get my stuff.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
jrock's picture
My overall experience
5
Average: 5 (1 vote)

I have no problem with it as long is it makes it to me. USPS is not Naps' fault, but if they put the wrong address on the package that is their fault. I'm not jumping to any conclusions yet. I will see where this tracking number takes me.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • jrock » Well My package is now in my city! Naps has come through thus far! I ordered mid june and my package is now in my city. I will update when it gets here. It should be tomorrow. Have faith people.
  • kwabby6 » thats weird...i ordered early june and my shit still isn't here. matta fact based on the tracking its still stuck in the fucking Ukraine. NAPS is unreliable
  • ironside » Mid june? Dude it's July! If my source takes longer than a week and a half to get my shit to me I get impatient
gucci19's picture
My overall experience
2.5
Average: 2.5 (1 vote)

someone here works for naps? becuase i really need my package. if I spent more tnat 3..$ i woul like to know hwere is my package/. or just to know how many weeks more it s gonna take .. 41 days and nathing./

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
empyre14's picture
My overall experience

as i said before i ordered a package in may, and it was shiped 5/19 and still have not received it, i asked customer service why i have not received it and they told me i gave them the wrong address and that they will not re ship it, i pulled up the address i have on file on the website and it is exactly the same with no spelling errors anything then my correct address i even matched it to multiple peices of mail and other packages i have recieved everything is 100% correct. i sent a message to naps customer service and no reply. NAPS IS QUICKLY BECOMING A SCAM SITE, they might have once been good but with so many other reliable sources THERE IS ABSOLUTELY NO REASON TO ORDER FROM NAPS. reading all the reviews here and my own experience NAPS IS A WASTE OF MONEY AND UNRELIEABLE. maybe naps rep will have another reason as to why there are so many bad reviews now. but in my opinion DO NOT WASTE YOUR MONEY ON NAPS WITH SO MANY OTHER FASTER MORE RELIABLE SOURCES AVAILABLE

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
jrock's picture
My overall experience
5
Average: 5 (1 vote)

I ordered mid-June and got a tracking number a few says ago. It says that my package went from NY to California. I live in the southeast. Why it would go from one side of the country to another I don't know. I am thinking Naps gave me a wrong tracking number or mislabeled my package. It has been stuck in California at the same facility for the last two days. I guess we will see what happens.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
downshift's picture
My overall experience

Do you usually have to sign for the package? Mine was sent registered mail and is now at the post office because I wasn't there to sign for it at the time of delivery. I'm a little nervous about picking it up. Paranoid about controlled delivery or something. Although my order was very small.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Durlang69 » I've had 2. Only had to sign for 1. Just scribble some bullshit on there I wouldn't worry about it.
  • Mindblow » i had to pick up and had no problems.
Mindblow's picture
My overall experience

re you go. Here is a recent posting and may be the reason for us not getting our shipments. and this article was dated july 7th. check it out:

http://russiaandukraine.blogspot.com/2011/07/russian-post-fears-delays-t...

Still want napsgear to come to the plate though

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
limejellyjam's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » same here!!...wtf does that mean?!
  • xScroids » If it says "in the process of postal handling" then im pretty sure it shipped!
  • limejellyjam » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • Mindblow » it should say "in the super really long process of handling". I just found this off the USPS site (just a piece...rest is too long). However, international packages from some points outside the U.S. may be subject to delays of several days above normal transit times as foreign postal operators continue to make progress in implementing the necessary adjustments to their operations. The U.S. Postal Service regrets any inconvenience these temporary increases in transit times may create for its customers. So In Napsgears defense. Once i have a TN # which i do. It is sort of out of their hands. It is in postal handling and was recoded at a postal facility. But they should still address this on their site to keep everyones stress levels down
Standard Donkey's picture
My overall experience

I have been a faithful customer of Naps for almost a year now. I have successfully ordered from them 3 times, however I have 2 packages that are "supposedly" on their way...Though I have yet to receive either of them.

The First package is at 6 weeks since "shipped" the second package is at 3 weeks since "shipped", and still nothing.

My tracking number for my first package states (on USPS.com) that the "origin post is preparing to dispact this article."

If there is a napsgear representative on this board, please help me in my situation.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mindblow's picture
My overall experience

I ordered May 31st 2011 and it shipped June 03 2011. I got a tracking number and when i put it in trac n trace i get this:

The item number ***************** (HIDING NUMBER) is in the process of postal handling. It was registered last on 22.06.2011 in postal facility KYIV DOPP TSEKH №2 TRANZ SEKTOR, the postcode 03920.

FROM ANYONES EXPERIENCE HOW MUCH LONGER WILL THIS TAKE ONCE IT IS AT THIS STAGE? UPSPS has no record of it. I am feeling that it did get shipped.

It is my first time ordering w napsgear and i can say the shipping is not 2 to 3 weeks and like many....I don't mind waiting 3 to 6 weeks (double the time) but i am going on week 6 and getting antsy. I cant get through on emails at all and i am comcast email. I do get through on their live line sometimes when its up and had no problems chatting, but i am getting concerned that it got seized or sitting somewhere at that post code.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » http://russiaandukraine.blogspot.com/2011/07/russian-post-fears-delays-thanks-to.html mine is stuck too and i get that same reading except mine says 23.6.2011 and i only ordered early june.
  • Mindblow » Ya know...if napsgear would just re-write their shipping times to be more accurate people would not be leaving or frustrated. It always is a disappointment when someone tells you something and it is not true. After reading all the complaints and reviews it is completely obvious that NO one gets their shipment until a minimum of 4 to 6 weeks. but most are getting it almost 8 weeks. If they just write on their site. Shipping can vary from 3 weeks to 3 months than people would know. Just be up front and honest and their reputation would be fine. Tis is Ukraine, not afghanistan and the sad thing is....I probably get faster shipping through Afghanistan. Very disappointing. But then again it is a shady unpredictable "underground" market. Just because there is a fancy website that looks legit and has an online support chat etc.... my friend has a similar company in printing and he sits at home in his underwear answering the online chats. its just him!!! hahaha but if you look at the site it seems like they are well established. just a facade folks. But can still be legit. Just waiting
  • xScroids » My tracking number when i put it in it says the exact same thing!!!
  • gucci19 » same shit with me......
jsilver's picture
My overall experience

I have ordered from naps a couple of times, never had a problem till recently. Placed my order 5/31/11 shipped 6/03/11 still have not gotten shipment. I opened tickets and have not gotten one response. It would be good customer service to at least respond with something. Looks like naps is loosing the good rep they spent so long building. It’s sad.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Mindblow » looks like we ordered the same time. did you try contacting them via live chat? i am getting the feeling that no email works. Have you ever gotten a tracking number? read my thread i am in a similar situation ordering on the same date. I am in CA and still no package
  • jsilver » I tried live chat and got nothing. I asked for a tracking # and got no reply. Im in CA as well. Beginng to think its not coming.
  • Mindblow » AS LONG AS THE LIVE SUPPORT HAS A GREEN "ONLINE" I HAVE HAD NO PROBLEMS. WISH YOU LUCK I WILL POST BACK MY RESULTS
y2ice101's picture
My overall experience

They have a problem with shipping lately took me 2 months to get my gear when usally I get it in 2 weeks from them so wait 15 days and ask them for tracking number.they always came through

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments