1napsgear.to
posted Tue, 07/13/2010 - 23:08
3212499
1napsgear.to
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category
count / average (6 months)
Rank
#9
Score
94.0708
Votes
265
Reviews
13686
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Yea, you did, I just read your ticket, so here I am. So much for those claiming that we aren't communicating or answering them. If you are using hotmail, gmail, or some weird @56ZW.net email and not getting our responses then you need to follow the instructions given on the support page and check for your replies in the support section of your account by logging in. All tickets are read and replied very quickly, as my being here shows. Now on to the issue at hand, all the orders that haven't arrived. It seems by some of the comments here as if you guys have already been told by members of our staff what is going on, but that it isn't good enough and the flames and conspiracies and allegations are going to continue regardless until the orders start arriving, and we understand that. And those who are cynical and on here saying that everything we say is BS and seem to think they have it all figure out and are really laying it on hard to make us out to be the worst source ever are not going to stop flaming us until their order is in their hands. I suspect most of them will then fade away, never returning to admit that they were wrong or that the tracking we originally gave them was in fact the tracking that was on the package when they received it. That's fine. We know the truth, and we know that it was something that happened beyond our control and that we are doing what is possible to correct it and that we are doing the right thing by not accepting new orders until we are 100% sure it was corrected. Those of you who say we knew about it while accepting orders have no idea what you're talking about. It's easy to be a keyboard expert when you aren't even in the same continent that these things are occurring in. We thought everything was fine and orders were being shipped as they always have been, then very recently, we discovered that they were never leaving the postal hub. So something had to be done to find a resolution to this, and something is being done to find a resolution to this, and we believe one has been reached. We are not going to post the details in the open, I've already said far more than should have to be said, because honestly it jeopardizes everyone's order by posting such details. But whatever, you say you want an honest answer about what's going on, you're getting it. If that's not good enough for you, then I'm sorry. There will still those on here telling everyone that the orders are never coming, that we are lying, that we took orders for products we couldn't ship blah blah blah... lot's of internet heroes who know everything without actually knowing shit. These people will soon be eating their words. I'm not going to come back here and keep posting, because it's pointless and at this point we all at Napsgear realize that the only solution to this problem is getting everyone's order in their hands as soon as possible and making sure that future orders arrive without delay, so that is where our effort is going right now, towards actually fixing the problem instead of talking about it in circles on forums full of people who are still going to flame us regardless of what we say. Actions speak louder than words, so we are focusing on action now, the action of getting the packages to their destination. So continue on with this, and we will continue on doing what we are doing, and in the end, everyone will be taken care of. If you have any further questions, feel free to send a ticket on the website, as always we have a team working around the clock responding. Thanks for your time, and we appreciate those who have stood by us and continued to assure everyone that we will deliver, and apologize to all for the wait.
Sincerely,
NapsRep
thats nice and all but a few pages back he already described that he wont be taking part in our arguments on here. Only thing we can do is wait bro and hope what they say is true
shit bro i got the straight master cycle i was supposed to have started almost a month ago...naps really fucked my summer in the ass.
Hmm.. So this is interesting, when I checked the tracking number they gave me on track-trace it says the item was registered on 5/7/2011. I ordered my gear on 6/8/2011... and supposedly it wasn't shipped until 6/13/2011. Did they give me a fake tracking number or something? This is seriously messed up... And why the f*ck didn't they tell people they were having issues with shipping? When I drop $500 on gear because I read on the website that the gear will be at my house in 2-3 weeks, it should be there in 2-3 weeks.
I wonder what sort of torrential shitstorm will come about if these packages do not show up in the "two weeks" as promised by naps.. I personally would be out over $1,500 dollars if these do not come in..
Well, checked my post office box today.. nothing.. 7.5 weeks for my first package, and 1 week for my second package (after it was shipped to the wrong address and then resphipped so 6 weeks total for second package) ...awesome customer service.
blackmkti have 2 vials coming shipped 7th, but a few folks said their orals are good not injectables. just an question
blackmktanyone try Naps, GP test (cyp, enth, etc) if so please respond. couldn't find answers on the forum.
Mine says the same thing with the same dates I bet they gave us the same tracking number...
These guys think that cause they shipped it and its stuck in the postal facility that its not their problem. True they supposodly shipped our product, but what asshole is going to order from them when everyone says their package had been stuck for weeks or months. Get it together Naps. You say your not taking orders cause of high demand. Thats a crock. You also claime that youve located them and are doing something about it. Another crock. If thats the case why is it that just about everybody who ordered on may and june have not recieved anything? The new shipping is good you say? well resend my package and if it gets here within 4 weeks then I will use you again, but if its just gonna be like this, Im gonna bash your site and make sure I can convince everyone I can not to order. Going on two months now since order and its still in tranz sektor.
Napagear continues to say, give it more time, I say ok, but how much more must I wait, a week, 10 days, 2 weeks, what I wanna know is when does this waiting game expire? And since there ain't no slack in my back, I will email u till u have a heartattack. Put that in yo pipe and smoke it.