NapsGear's picture
NapsGear 412
3212796

1napsgear.to

category count / average (6 months)
Overall 97.7358% 53 Quality 96.6038% 53 Delivery 97.7358% 53 Service 95.8491% 53 Pricing 94.717% 53
Rank
#9
Score
94.0708
Votes
265
Reviews
13689
8420 RECOMMEND 680
blackmkt's picture
My overall experience
2.5
Average: 2.5 (1 vote)

damn people he mentioned he will be sending out again packages and wait another 2 to 3 weeks, there was an issue. go to the forum or elsewhere, pm naps. this is only for reviews not questions where you packages are. read below, he explained almost the whole issue. now its just patience again. mine was shipped jul 7th and im not expecting anything b4 mid aug.

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  • kwabby6 » cool. thats great for you but not everybody ordered around the same time as you. i can almost bet my right nut that if you had ordered around May you wouldn't be keeping calm about it. I ordered around june and im tryna keep calm but im tryna point out your situation isn't the same for everybody. Not everybody has the same amount of patience as you. All im saying is if this pushes mid august I will officially give up. The fucking Ukrainian post officer can use my cycle. early Christmas gift
D dawg's picture
My overall experience
1
Average: 1 (1 vote)

Hey naps my order says shipped June 6th I wrote u guys five times and got no response WTF man!!!!! am I going to get my package before Christmas!!! Or am I just beat??

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  • NapsRep » What type of email are you using? Please see my earlier comments concerning emails and not getting responses, you need to login to support on the website to see our replies because I can assure you that your tickets are being replied if you are sending them. With the date you gave I can tell you that your order is in the same boat as the others here and was just released from the hub and is on the way.
  • Standard Donkey » but..my first package on track trace says that it was dispatched from the post office out of ukraine on june 20th..does that mean that it is still in some hub with the others? (it was shipped on may 30th)
  • NapsRep » The tracking says all kinds of stuff right now because of how they handled it, I would ignore whatever the track trace says and focus on when it shows up on your country's default postal site. It may be a week or so before it shows there, but when it does you'll have an accurate representation of where it is, and once it shows there, it shouldn't take long at all to arrive.
  • kwabby6 » THIS. This is what i needed to hear. cause seeing my shit is still "Stuck in the Ukraine" is fucking with my head. Are you saying that NONE of them are in the Ukraine anymore mr rep? cause that would help alot. im sure your updates will keep us sane here. thanks in advance.
  • NapsRep » Without going into details that don't need to be public too much, we were told this week that they were being released. Most likely not all at once due to the volume, but that they were being released, we know that the typical arrival time when they aren't being held up is normally 2 weeks or less, so this is why we are saying give them 2 weeks. We are in the same boat as all of you after this point, watching the tracking numbers and waiting for them to start updating beyond the orgin point. I'm sure when people's start working, they will start posting this, and more and more will start, then they will start arriving. After this, we will let them all arrive then look into the ones that still don't show on a case by case and start dealing with those. But for now all we can do is sit back and let them move towards their destinations.
  • kwabby6 » Have to say that is the greatest news i've heard all day. I appreciate what Naps is doing to resolve this.
  • mrcocacola » What if they don't even show up as registered? My counter has reached 0, yet the tracking number shows up empty Thanks in advance
  • Standard Donkey » Let me thank you NapsRep for the effort you have taken to write these responses, and the patience you have demonstrated. Please continue to bear with the naysayers and complainers, because there are still very many of us who will continue to support your company after we get our gear.
  • Big Boss » I agree. It can't be easy to please everyone while money is on hold. I hope to receive my order in a few.
MANOLO_GARCIA's picture
My overall experience

I have made an order the 20 jun 2011,and I haven´t recived it yet,my order number is [censored], I dont have track number also ,where is my packet?thanks

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  • kwabby6 » you cant be THIS stupid to put your order number out like that can you?
Anonymous's picture
My overall experience

Well I guess you will say the factory was in such rush to get my order out they skipped the last part of packaging and labeling right?? Well wrong answer. I can understand the shipping issues i get it, but sending unknown products then telling me its all good is unexceptable. Coming on here and whining that its all drama and you want no part of it is also weak. I sent you thousands of dollars for something and I deserve a little respect and some basic information and when you don't answer tickets from your website then we are left no other options but sites like this one to vent our anger. Surely you can understand that yes?? Then how about treating the customer (you know the guy paying all your bills and supporting your ass) a little better?? Heck i know it was just a few thousand dollars I gave you but hell I'll stay calm and maybe next time you can just ship me some ice cream pops and tell me its the new method of delivering the Test, you just lick the pop and it absorbs through the mouth....love it

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Additional comments
  • Standard Donkey » Im glad I ordered test prop and tren ace lol, in case this happens to me ill be cool.
  • NapsRep » It's obvious that your mind is made up and that you are going to be irrational about this and fly off the handle regardless of what we tell you, so there's no point. You know good and damn well that the products you received were GP, do you think we just sell millions of GP products then one day decided to stamp out some fake GP tabs and put cottonseed oil in a few vials and send it to you? The products are not unknown, and nobody has treated you like anything. There are hundreds of others who got products like yours when the shipping stations ran out of labels, yet none of them are complaining like you, and nobody has written us saying the products don't work. You are simply trying to get free products, you've probably already used/resold the vials/tabs you got and were happy with the results, but you figure if you kick and scream enough you'll get a double order out of it.
  • kwabby6 » only winny ;)
  • [SRC] NapsGear » Its just amazing that no matter what we say or try to do it does not matter to you guys. Hence why we are not reluctant to even post here now. You got your answer on the GP products and yes they have GP tops and all tabs are stamped GP etc.. If we have the labels now we can send them to you and if you got bottles in the past that you want lables for do what napsrep said. If that is not good enough for you then im sorry your crazy. Lets use gauls as an example of unlabled gear that nobody has problems with yet you get our sig line with all the gp marking minus a label and there are issues with that...hmmm. also are you even reading what he is typing? We respond to every damn ticket and if you dont get a response that is not our fault its your email account not us. We are not going to give out detailed info no matter how much money you spend and that is for our safety, which i would hope you would understand. Either way your not getting it and wont care to understand so just keep saying what saying and our actions will prove you wrong.
  • grazi177 » ...I`m totally with you happyboy!!
Anonymous's picture
My overall experience

Hey Mr.Napsgear Rep you have answered the shipping questions but what about the product questions?? Ordering GP products and receiving unmarked Vials and pills in ziplock bags instead of GP pouches with Exp dates and lot numbers?? You need to explain this practice because it stinks of bait and switch. I ordered GP and received who knows what because the vials had no labels and the pills were in unmarked zip lock bags. Explain that one please?? I made several tickets and my tickets went unanswered so I am calling you and your whole crew out on this one. Why the deceptive practice??

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  • grazi177 » ziplock bags? That`s fu###d up!!!!
  • Anon » Grazi177 the Naps rep came on to explain himself as you can see and he asked me why labels are a priority?? I guess i;m supposed to know which vial is EQ and which one Test and which one is Deca and so on. I ordered a shitload of vials and none of them came labeled and to top it off there was 500 pills of 2 seperate products in zip lock bags but according to Mr. Naps rep I'm supposed to be alright with this and just be happy anything at all came......so much for customer support....yeah send me the labels and i can paste them on my cottonseed oil in my cabinet and call it Cyp then sell it someone and say "hey man it doesn't matter what the label says heck you don't even need labels"
  • NapsRep » First, nobody is ignored, you need to go back to my original post and see what was said about those who don't get a response to their ticket. Second, there's nothing deceptive about it, we are the world's leading supplier of GP gear by a long shot, we were the first ones to carry it and we are their #1 distributor, therefore there is absolutely no reason that would send something that wasn't GP gear while claiming it was. Your vials had the GP caps on it, and your tabs were GP stamped tabs. Once again, trying not to go into details that don't need to be discussed in the open, labels, pouches etc. aren't always distrubuted side by side with product. These aren't bottles of tylenol coming off the grocery store shelves. Shippers sometimes run out of labels for vials, or pouches and labels for tabs, so instead of delaying orders on waiting for them, we send it without because common sense would tell most, and does tell most, that we aren't going to fake our own signature line of gear. Hell, one of the top sources out there right now has no name for their gear and doesn't send labels at all, and nobody has a problem with it, but we run out of labels for gear that we obvious are legit distributors of and suddenly a few are accusing us of deceptive practices. If the labels seriously mean that much to you, send a ticket titled "Napsrep" to the site and let me know what labels you didn't get and I'll have them sent to you and you can place them on the vials if you feel it changes the effectiveness of the contents.
  • Anon » Ahhh the caps don't have GP stamps on them and none of the vials were labeled GP so i'm going to leave it at that. Furthermore someone wrote in black marker on my Test vials but didn't bother to mark the others which were other substances leaving me to have to guess what was what........like I said good that I got my stuff 6 weeks later but not happy that they came in that condition and nobody from your website responded after 3 tickets so I was left no choice but to vent here. I have posted only the facts and they speak for themselves.
  • Anon » you missed the point as i expected you would. No sense in discussing this point with you because its obvious you don't get it. If you have the labels then how come they aren't on the friggin vial where they belong?? That is the stupidist response i ever heard. "If the labels mean that much to you then I'll ship them to you". No thats Ok i don't mind guessing which bottle is Test and which one is Masteron and which one is the EQ. I'll just write on them myself. So maybe i guess right and take the proper doses i want to take or maybe I won't....no problem becaise in your fantasy world it doesn't matter cause its all good bro. 18 bottles containg 4 different blends and i gotta guess which one contains what......oh thats customer service at its finest
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

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Additional comments
  • NapsRep » We think it'll be ok, but it doesn't make it safer that people are copying and pasting their tracking results on here for the world to see. Sharing your experience is one thing, posting information that can jeopardize everyone's order when they start coming through is another. I don't like the whole forum game, but most forums wouldn't allow that type of stuff to be posted for obvious security reasons. But as always, we'll take care of the ones that don't make it.
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

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robin-g's picture
My overall experience

naps I hope I get my shit in time so I can get big I have faith in you now cause what posted up I’m very happy to hear this from u guys I hope everything turns out well in the shipping thing problems

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