NapsGear's picture
NapsGear 413
3213340

1napsgear.to

category count / average (6 months)
Overall 97.7778% 54 Quality 96.6667% 54 Delivery 97.7778% 54 Service 95.9259% 54 Pricing 94.8148% 54
Rank
#9
Score
94.1228
Votes
270
Reviews
13692
8423 RECOMMEND 680
EODguy's picture
My overall experience
5
Average: 5 (1 vote)

Well...I got my shit in 3 weeks and been on it already for a week. its good shit. But I wont order from here again till they get their shipping issues UNfucked

Products, effectiveness and results
5
Average: 5 (1 vote)
Customer service
5
Average: 5 (1 vote)
Shipping and Delivery
5
Average: 5 (1 vote)
Price to performance
5
Additional comments
bimmerm3's picture
My overall experience
0.5
Average: 0.5 (1 vote)

I don't know anyone that has ever been ripped off by naps. I'm sure everyone will eventually get the gear they ordered but as someone stated it will be a Christmas present. People can't seem to put two and two together the reason it takes 3 weeks from naps is look where the company is shipping out of thing of all the hands the package has to go through, as opposed to most other companies that are located say..in the UK.

Products, effectiveness and results
0.5
Average: 0.5 (1 vote)
Customer service
0.5
Average: 0.5 (1 vote)
Shipping and Delivery
0.5
Average: 0.5 (1 vote)
Price to performance
0.5
Additional comments
goheavy's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

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TonyGunnz19's picture
My overall experience

The good news for me is something was shipped. The bad news is Im on week 7 since it shipped and since ive been checking...3 weeks its in the same spot.

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dendimi's picture
My overall experience

As other have already reported, just received the notice:
"it was sent but is part of the packages that got held up at a postal facility. We have taken action on them and they are starting moving again shortly."
so let's wait for another week...
im still thinking if they are scamming ppl, why even bother replying to tickets/PM's?
if i would be a scammer, i would just ignore all that and move to the next victim

Products, effectiveness and results
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Additional comments
  • TonyGunnz19 » Mine has been sitting in the ukraine for 3 weeks now. All they keep saying is wait another week. It is BS. It is out of their hands once at the postal facility, but if they know how long it takes they should say it or find another place to ship from. Upon further research, its only the Ukraine that has these issues, so they should mail out of another country. I placed an order with another site one package went out monday on today and the expected date is next wed and sat. If they are aound the time estimated then this place is dead to me. The prices are relatively the same too.
Middlesky's picture
My overall experience

There are a handful of certainties. 
1.) may-current shippments are not being recieved.
2.) customer service is nonchalantly closing windows and pushing further dates without clear responses to questions.  
3.) a very late posting inthe website for not accepting shipments. Took this long?  
4.). Unprofessionalism/discourteous tendancies/little to no communication

One can only ask a few questions.

1.) are tracking numbers accurate?
2.)napsgear reps coincedental join date of 6/19 
3.) y no specific answers on order discrepancies?
4.) at what point is the decision made to prevent new orders recieved?  

I have seen the saturation of complaints accumulate slowlier and the anger accumulate.  Napsgear rep I have read a majority of your posts and I have pmed u 5 days no response.  I am not arguing I am asking questions.  I would understand a general person to be upset with complaints and bashing but the problem is you are a rep.  You need to expect this.  Sift through and answer these posts.  I'm fairly optimistic but optimism fails to see light in darkness.  There are too many coincidences.  Answer my pm! 

6 weeks counting !   Fick the Ukraine!  

And napsgear rep....

Kind regards!

     

Products, effectiveness and results
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Additional comments
  • grazi177 » ....LMAOF
  • kwabby6 » My point exactly! how the hell are you gonna be a rep but disappear from the page you represent. saying shit like " im not gonna come in here to argue with you guys. just wait and see two weeks from now." like he has some shit to prove or w.e.? if youre a rep, regardless of what is being said towards you, you have that certain responsibility of clearing up peoples questions.
  • [SRC] NapsGear » Im not here to argue with anyone and posting in the open right now leads to a bitch fest, if you need me pm me like i have already told you. My join date is no coincidental, hell if you want i can go away and leave you all the way you were before with no help here, is that what you want? You guys think this is like bb.com where you can get specific answers that wont jeopardize our security, its not im sorry.
  • kwabby6 » I never said anything about your join date...? but anyway yes i do realize you are helping people trying to clear shit up. not trying to argue i just dont understand why you wouldn't publically be in here answering question instead of rather thru pm. I will PM you as you say tho and we will see which results turn up in a week.
  • jwooten15 » LOL! I think that last part perfectly describes many many peoples feelings right now. We just want answers, that's all.
gucci19's picture
My overall experience
2.5
Average: 2.5 (1 vote)

REP SAID 2 weeks more.. and he won't be answering more posts.. i mean> thats ridiculous! i hope to get my gear and costumer service -10. i hope they improve as they arelady said...

Products, effectiveness and results
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Additional comments
  • jwooten15 » just biding their time and trying to shut us up. Worse than ridiculous. How about they actually tell me they screwed up and didn't send anything out.. ANYTHING. But this "give it more time" crap is getting old
BFG's picture
My overall experience

A very solid point on current naps situation has been made by dawgfase in the forums!

"What's most likely happened is that the shipping part of Naps has been shut down as of a couple months ago while the website and money takers remained for as long as they could drag things out with various excuses while scamming as many people as possible."

Discuss: http://www.eroids.com/forum/general/supplier-introduction/napsgear.net

Products, effectiveness and results
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Additional comments
  • kwabby6 » very good point indeed. but i honestly just dont know what to think any more BFG. few things that make me think otherwise tho: 1.our tracking numbers show that the last updates were sometime around 6/20-6/23 how would that be so if they never actually shipped anything? i know for a fact that w/e TN i received was in motion because a day before it stopped updating it was in a different SEKTOR and then changed. 2. Also how could the website owners and money collectors continue if nothing was actually being shipped out? especially if it had been happening since may. a few people have (supposedly) received their order in june after they also ordered in june. but then again how could these people have ordered late june and already received product while most of us are waiting? maybe the were planted here Honestly the only thing we can do is wait the 1-1.5 week as stated. if nothing then, then there i ABSOLUTELY no more excuses Naps can give. they will be known as a selective scammer from that point on
  • jwooten15 » It seems they would be a lot more than a "selective" scammer.. From the looks of it, a lot of us are in this same boat
  • kwabby6 » true. im just saying if they close on us like how they did, never send our shit but then a few months down the line open up talking about how everything is now under control. that would def be selective scamming
Justin4180's picture
My overall experience

This will be my last post until I receive my gear. Hopefully the napsgear rep on this forum is right. He has been the most helpful so far. William and James just give generic messages, so I have to give props to the rep on here. He has assured me that come hell or high water that I WILL get my gear very soon. I am gonna have faith in him and focus on my daily routines till my shit gets here.

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kwabby6's picture
My overall experience
5
Average: 5 (1 vote)

UPDATE: so supposedly Naps "found" our clogged up packages and are gonna have them moving. im not exactly trusting this but w.e. we'll see. what i do want to point out is that after trying my TN on this russian post site (http://www.russianpost.ru/rp/servise/en/home/postuslug/trackingpo) my tracking number came back with what they say was "a small package that has no leaks, marks, etc) i thought "cool this must be my package. guess customs didn't get to it) upon further inspection lol i noticed that the dates of this post ranged from the 13th to the 19th.......of march........of 200fucking9! so i did what we all do and ticketed Naps and what did they say? they told me what i alrady kno. they told me what the Ukraine post said about how it was stuck in the TRANZ SEKTOR. Naps totally disregarded my question about the russian post. Im very suspicious about this company. Im pretty sure we are all receiving some type of fake ass TN#'s and maybe some real....

Products, effectiveness and results
5
Average: 5 (1 vote)
Customer service
5
Average: 5 (1 vote)
Shipping and Delivery
5
Average: 5 (1 vote)
Price to performance
5
Additional comments
  • TonyGunnz19 » I personally wont add my tracking number on here, but I wonder if they are giving us all the same few tracking number ie everyone in the beginning of june has the same and the people at the end of june has the same. It doesnt give any package details. Even if they located our packages, there is nothing they can do or say to speed up customs or the post office. This site is gonns loose a lot of business fast as there are a few very reputable sites out there that after a few weeks over the time given will resend one order without proof of customs letter. Its happend to me, never did get the first package but recieved the second within its timeframe.
  • kwabby6 » yeah i figured. some guy posted his tracking number up the other day to make sure. i checked it for him in case and it was not the same TN. but i also dont know when he ordered so it would still be a coincidence with others. also yeah the whole "customs might not send you a letter anymore" crap is unbelievable. why would customs not send you shit anymore? thats complete bullshit. Im sure (correct me if im wrong) customs has that obligation to let the person who is expecting the package know that it was intercepted. they cant just not tell you nothing if they found it. cause that would be called stealing. but what can happen is Naps can tell you that shit so they have a reason to "reship" when infact they aren't actually reshipping but really actually sending you your order this time.
  • eat_sleep_gym » thanks for the update! this is worse than i hope to it, honestly at this point i rather be told i got burned and will never see my money again so i can move on! getting unreliable quality is more harmful than not getting it as all! loss-cause is one thing, but injecting ur self with what u think u bought turns out to be some fukn motor-oil or some shit is beyond just theft but malice and inhumane! nobody deserves that!
  • kwabby6 » I honestly agree with you. im kinda at the point where i just my money back. like if the gear comes cool. idk if i'll be excited as i hoped to be. this is my first cycle too </3
  • Standard Donkey » I think there is something wrong with the russian website..i used it myself for a package that was already delivered and it said there was no record of it. Also used it for a package that is in limbo and it said that it was processed and delivered to its delivry address in 2008, however track trace says the package was dispatched from the ukrainian post office on june 20th of 2011, so there is some serious contradiction there..
  • kwabby6 » yeah i agree with you. it could possibly be something screwed up. i'll just keep to the Ukraine one before I drive myself crazy. well actually the ukraine one has driven me crazy haha
eat_sleep_gym's picture
My overall experience

so then what do we do, what can we do? according to my nap's tracking, i got till one day of getting my stuff...it’s a joke of course as we have seen here, here are folks even 7 weeks over due! so even if we consider our shit a loss-cause, who do we go to next? i mean who is out there that has good variety and decent quality of relevant pricing (i mean we are not asking for too much, just get what u paid for within market range)?

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Additional comments
  • Standard Donkey » They requested that we don't use that "21 business days until contacting us" system anymore..
xScroids's picture
My overall experience

So has anyone with a package stuck in the Ukraine with the message "is in the process of postal handling. It was registered last on 22.06.2011 in postal facility KYIV DOPP TSEKH №2 TRANZ SEKTOR " have the tracking update to say anything else yet? they say the "found" the packages, just wondering how long its going to take for them to ship um out to the us...

Products, effectiveness and results
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Shipping and Delivery
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Additional comments
  • Justin4180 » Mine says the exact same thing. Naps told me my shit should be here in 1-1.5 weeks now. THey have resolved the shipping problem. I am not sure what to believe. I am at 16 weeks of waiting now, hahahahahaha.