NapsGear's picture
NapsGear 413
3213341

1napsgear.to

category count / average (6 months)
Overall 97.7778% 54 Quality 96.6667% 54 Delivery 97.7778% 54 Service 95.9259% 54 Pricing 94.8148% 54
Rank
#9
Score
94.1228
Votes
270
Reviews
13692
8423 RECOMMEND 680
Justin4180's picture
My overall experience

I just want to know the honest truth here. Like two weeks ago we were told the shipping issue was fixed and orders will start moving now and will arrive in the next 2-3 weeks. If that is true, why is everyone's TN's saying the same thing they did two weeks ago? Why hasn't anyone received their gear yet? Why is all the orders still stuck in the Ukraine? I just want to know what in the hell is going on here. Just tell us what the "postal issues" are instead of withholding the truth from your own customers. I'm trying to be patient here, but I have been waiting since March and have nothing but a bill. I need to know, WHEN will all of us be getting our stuff? One week? Two weeks? Never? Maybe soon? Possibly tomorrow? Answers please.

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  • Justin4180 » I don't care if I have to pm you my email or whatnot. Mr. NapsRep, i want specific answers. I am your customer and I have a right to know. These vague details have not relieved any stress or worries I have. Come on man, step into my shoes. If you ordered something in March, and the company told you 2-3 weeks, then 4 months down the road you still have nothing, what would you do? All I get is "give it two more weeks", "orders are arriving daily, give it more time", and "come hell or high water, you will have your gear in 1-1.5 weeks." All of these guarantees have expired by your company. Now, think about it, what would YOU do if you were in my shoes? How would you react to this? I am not trying to be a smartass or an asshole, I just need answers.
eat_sleep_gym's picture
My overall experience

yes so according to my update from Naps and what i have induced from the given information is that supposedly the major issue that has caused the stall-mate of our shipments coming here has been resolved with their foreign delivery postal. so i guess since packages are now "freed-up" or whatever and therefore will be traveling to us, what does that mean? think of it as if all this time we have been waiting was never towards shipping time, it’s only now that shipment will be on its way! we will basically wait standard time as if we all just made an order with this company.....i don’t know, maybe i'm totally off, please correct me if i'm wrong! i suggest order some quick gear for now till whatever u had with Naps get here, that’s what i’m trying to do. bottom line shit will get to us but not for a while, not for a another fukn while.

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The Man's picture
My overall experience

I hope naps pulls things together and gets us our orders.I have been waiting about 9 weeks and a family member of mine has been waiting 8. I will def update if anything on my order changes!

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Alex02120's picture
My overall experience

I haven't ordered from Naps but I was a part of the issues a lot of us had with another site that is now gone. That other site was great but after the issue somebody kept taking money knowing they wouldn't be sending gear...this naps rep will not accept new orders because he or she doesn't want to take money and not ship the items. Of he or she wanted to do what the other company did they would be snatching up every penny possible...add to the fact that the naps people are present and accounted for posting on this forum. I don't know anything about customs but maybe they can't be too specific about the situation because they have somebody helping them that might be in jeopardy by doing so.
I hope you all get ur stuff and I'm sorry this situation happened to you guys.

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  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
joseantonio36's picture
My overall experience

Has anyone any order? I hope for 7 weeks a request to Spain and the answer is to wait another two weeks. I send a tracking number in track-trace and I can not prove it. It gives me error. I think it is a scam and not receive the orders. If someone is, please know and we'll see at least the light at the end of the tunnel. thanks

¡Nuevo! Haz clic en las palabras que aparecen arriba para ver traducciones alternativas. Descartar

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Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

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blackmkt's picture
My overall experience
2.5
Average: 2.5 (1 vote)

wow this whole page is filled about walking to Moldova to show the speed of the postal service. unreal. what a bunch goons. let get a MOD and erase the last 15hours of conversations on here instead of reviews. fuck people. give this guy another 2 weeks or just move on. naps said another last 2 weeks please. so b patient and wait don't discuss dumb shit like walking at 4 mph to Moldova will get you there and back faster than you shipment or the other arguments.

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Additional comments
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • blackmkt » understandable. i read on a forum long time ago (steroidology.com). a supplier had problems with customs having his packages deferred. so he started taking the labels off the injectable vials and shipping them. never again did he have customs take a package. nobody knew what it was, except the buyer and shipper. he would ship it in a spices oil package. if customs got suspicious and opened the package, they could'nt hold it or open the vial for whatever reasons. i think its for customs security but i do understand where your coming from. gods knows whats in that vial.
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • blackmkt » its straight, think about it. look at both sides. u, me and 200 others angry because we cant get our gear than look at naps, he says he is working overtime to sent them out asap and prove everyone wrong, he had a mishap with s/h and fixes it. if i get my gear before end of august, and he will improve his s/h and on top of that offer more products with better prices, the guy will be a millionaire. lets wait and see what happens. honestly im excited. good talking RR3366
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
Mindblow's picture
My overall experience

it's going on over 2 months for me. feedback? just saying they are backed up? how about they address at least 1 of my emails. I have been nothing but professional to Naps reps and I really can't say the same. I sent an email yesterday here it is:

Hi,

I see that you are having problems or issues with the current orders. Can you tell me specifically about my order below that has been shipped (apparently 2 months ago) Will I still receive this order? If so when. Your stating that you are taking care of all backed up orders, but I'm not sure where mine is? backed up? already shipped or lost? etc.... I would like to know because I have been waiting for 2 months and need the product i purchased. If i am not going to receive the order or receive it in another 2months i need to make an additional purchase elsewhere. Thanks

Are you going to reship? if so when? and how long?

Once again NO RESPONSE AT ALL. Simple questions. WHAT IS YOUR PLAN?????? in DETAIL. Not just a crappy "STAY TUNED we are getting bigger and better" on their website. Tell us about our orders and what you are doing. 1 month... 2 months...never... reshipping? GAME PLAN?

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Additional comments
  • NapsRep » All tickets are responded to. If you aren't getting a response the you are using yahoo, hotmail, gmail, aol, or some other email that doesn't receive our replies or puts them in the spam folder. We have a note about this on the support page when you create a ticket. If you aren't getting replies to email, then you need to login to support on the website to see them, but all tickets are being replied. And all of the questions you are asking, I've already answered them to the best of my knowledge and ability here a dozen times. It seems like everyone wants their own personal answer, the facts of the situation aren't going to change rather you read them here, in a PM, in a ticket, if someone comes over and sits on the couch with you and explains them.... it's still going to be the same answer.
  • DrRinse » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • jezz209 » napsrep,ive sent tickets...i want answers, cant get them.been waiting a month now.repley back
  • [SRC] NapsGear » we are not going to give out specifics like some people in tickets want on here, this is not bb.com and if you dont like it im sorry but its for all our safety cause there are idiots who run to these forums and post exactly what is said on the ticket system.
jdindiana's picture
My overall experience

Wow, sh*t got real around here. All I'm gonna say is that it's been over 50 days since my package shipped. TN says its still in Ukraine and hasn't moved since 6/22. Just tying to keep the hope alive!

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bigdinport's picture
My overall experience
2.5
Average: 2.5 (1 vote)

It is what it is... We order online, and take our chances. We go with companies we have had good experiences with or friends have had good experiences with. I am not gong to waste time being upset over something I cant control. ALL YOU PEOPLE SHOULD DO THE SAME. Also, Naps Rep, you are dong your self no favors in argueing with these upset, emotional and somewhat irrational people. Keep your answers to the point and keep them PROFESSIONAL. You lose credibility when you argue with a fool. I like your website and hope things get better, because you have a great selection of products and I have been told good things about you from others. I appreciate you trying to give feedback to concerned customers. Please continue trying to get these orders out and I will wait patiently for mine. I would like to give you more of my business, but in todays world, there are too many other companies with comparable products and seemingly better sevice That I KNOW, from experience, come thru. So the Balls in your court. A customer for LIFE, or a one time unsatisfied customer who will never order again. Your Choice. I can live with either. THANKS

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Additional comments
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
bimmerm3's picture
My overall experience
0.5
Average: 0.5 (1 vote)

You guys need to chill out,some of you guys are acting like a bunch of teenagers. I've
ordered 5 times in total from these guy a couple times over 2k dollars and they have all arrived in a relatively timely manner. I'm not trying to belittle anyone but damn people use your heads. Posting your tracking info on a public forum or opening up a ticket and bitching everyday isn't going to make it come any faster. Naps said they just got released from the hub last week so common would dictate that its going to be about 2-3 weeks before it arrives. I'm in the same boat as everyone else 8 weeks and counting for me, but you don't see me posting these wild ass theories or outdated articles. Here is my stance when it comes to ordering gear of the internet and I would encourage most to adopt it. Before you send that money make sure that your using money that you can live without because there is always a chance with any source that your not going to get it. Steroids are illegal and by purchasing them your operating outside the realm of the law, so with any supplier there is always a chance. Further more naps is a good source, however they are not located in the UK so there is no way on hell your going to get a package in a week sorry but it just aint happenin' the cycle I ordered from naps cost a little over 400 bucks, that same cycle would cost over 1k from most of the UK suppliers. Sorry for the rant but please people be patient if its not here in 3 weeks then let the bitching commence, but until then stop posting your tracking info and the like. Cheers!

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0.5
Average: 0.5 (1 vote)
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0.5
Average: 0.5 (1 vote)
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0.5
Average: 0.5 (1 vote)
Price to performance
0.5
Additional comments
  • kwabby6 » start looking domestic then. I (luckily) only ordered a test trial from Naps of 2 10ml vials worth for 56. shipping 25 and with money gram fee it came to 88. My domestic source has vials for 40 a pop plus 10 shipping. so thats a about 90...2 dollar difference....for the same items.....and same reliability i've heard from others about the source. Naps has GREAT ASS FUCKING DEALS so im def not knocking them, but i think I will keep my orders in the states after these ones. This whole ordeal has opened up my eyes to whats only a couple states away from me. Still hoping Naps comes true and the above statements you wrote do stand true. everybody needs to stop fretting. some people already are trying to tell me "its been 2 weeks since they said it was released" um...no. its been a week and a day. calm the fuck down, and wait the fuck up. Naps has never scammed anybody
  • Rawdog59 » Well said.
Alyandfila04's picture
My overall experience

Ordered June 1st. Its now almost August 1st. 2 months now of waiting and only thing "customer support" is saying is wait 1 more week, 1 more... Tired of getting fuked with by this company. It says by track-trace that it has been stuck at customs since 6-22. So for over a month now it hasn't moved. Has anyone else experience this and not gotten their package seized and finally got their gear? From what they are saying they definitely do not do refunds, but will they eventually do reships? To me this company seems like a scam. Only a few lucky people got their gear g2g, but most of us have been playing the waiting game for a ridiculous amount of time just to practically never get it. All I know is I will never ever deal with these corrupt people again and will tell others to do the same

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Additional comments
  • NapsRep » We have been around for almost 8 years, I think if we were a scam or corrupt it would be common knowledge by now. The last few months have not been our best but if any of what you said was true then we would still be open and taking in money, and I wouldn't be spending my time here trying to reassure those who have already ordered with us. We have people sending tickets everyday begging us to let them order, and we aren't. Your package hasn't shown at customs, it's shown stuck at orgin, which is exactly where we told everyone they had been.
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

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