NapsGear's picture
NapsGear 414
3213905

1napsgear.to

category count / average (6 months)
Overall 97.7778% 54 Quality 96.6667% 54 Delivery 97.7778% 54 Service 95.9259% 54 Pricing 94.8148% 54
Rank
#9
Score
94.1228
Votes
270
Reviews
13693
8424 RECOMMEND 680
  • kwabby6 » PM me
  • savagebladez » type "research chemicals" in google.
Standard Donkey's picture
My overall experience

They are not going to give you a return address...come on guys

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Justin4180's picture
My overall experience

I will do the same thing, sounds like a great idea.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • NapsRep » Because your questions are repetitive and looking to stir the pot and cause even more of an uproar. 15? You asked about labels and tracking numbers. I answered the labels, you are just too hard headed, ignorant, and dead set on your mission of slamming us in every way possible to accept that you don't have a damn clue about how Geneza operates. As for the tracking numbers, we suspect that they will update once they reach the next major hub. And I almost took the time to point out that you are lying about how yours was updating until it got stuck in the one spot, seeing how as that spot was the original place that they posted from, so how was it updating before then? You are a close minded trouble starter trying to play people's hero who does nothing but make up thinks, make uneducated assumptions about things, and twist the facts to suit whatever point you're trying to make at the time. You don't know what I've done for a single person here, because you don't speak for every body, just like you don't have inside knowledge on every lab, nor do you have every tracking number, yet you like to use the word "every" when discussing anything as if you are all knowing. You aren't. You're another customer waiting on an order, that's all. You seem to now have some personal agenda against me because I didn't let you run with your silly post the other night. Keep up the good work if it makes you feel accomplished. I doubt I will be responding to your tantrums anymore because there are more important places to focus my effort.
  • kwabby6 » im going to PM you...but on the other one..
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
HeadHunter's picture
My overall experience

If my package comes in the next 7-10 days like i've been told (which i'm willing to bet it won't) I'll finally have my summer cycle.. just as summer is ending. fantastic lol. naps prices are great, never had a problem before 2 previous orders arrived in 3 weeks on the dot. But these generic customer service responses are sad. Won't be ordering from them again.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Standard Donkey's picture
My overall experience

This is my latest interaction with Napsgear. Let me just say that I was not worried that I was being ripped off, until this latest development:

This was my ticket, submitted late last night.

Hello, may I please have the tracking number for package #******. It has been 15 days since it was shipped, and I am wanting to track its progress.

Thank you,

Posted On: 28 Jul 2011 4:51 PM

Please give it another 7-10 days as there was a hold up at a postal facility in Europe. This was not known by us until just recently but we have fixed the issues and boxs are moving again.
Kind Regards,

William

...wait what? Now THAT is what I call quality customer service! Does this mean im supposed to give it 7-10 days from now? or 7-10 days from the first time he told me to wait? or...is it 7-10 days from the next time he tells me?

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Justin4180 » If they are really moving, why is the data from the tracking numbers still saying the same damn thing for everyone? Hell, my shit has been sitting in the Ukraine going on three weeks now, BUT, supposedly boxes are moving. Whatever. I can't get Naps to explain shit, I have posted a few questions below in previous posts and not a single answer. I am getting ready to contact GP to see WTF is going on.
  • kwabby6 » These people give no fucks. they mean till whenever it is that you actually receive it. even if you get a reship, they are going to be saying the same thing.
  • Standard Donkey » well, the main point was, I was asking for a tracking number.. And I was given a response that I would expect to receive if I was inquiring about the whereabouts of my packages. This basically proves that we have been fed automated responses for God knows how long.
  • kwabby6 » my point exact! im waitin cause i cant do nothing else. but when that pack does come.....i'll be one happy man lol
TonyGunnz19's picture
My overall experience

So aprarently a lot of you guys are saying its arriving 8-10 weeks now. Funny that all these people have made profiles in the last week or two. Im at week 8 so I should get my package in the next two? I ordered from another site also over seas, got one package in 5 business days and the other in 4.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
chrisjb's picture
My overall experience

I've ordered from another source today. I'm pissed off about my order not getting to me on time, but relieved I've ordered from somewhere else. If ever I get my Napsgear order, it'll be stuff I can use for my next cycle. Anybody here considering doing the same ?

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • bb120 » Yup, started my cycle a long time ago by ordering through domestic sources. If my stuff from naps ever comes through I'll use it on my next cycle.
  • kwabby6 » Same
soflobro's picture
My overall experience

Placed my order on June 6th. I've ordered from dozens of other sites over the years with no problems, so I figured I'd give these guys a shot. Didn't take them any time to pick up my money from Western Union, but as of today July 28th absolutely nothing has arrived.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
New user0002's picture
My overall experience
2.5
Average: 2.5 (1 vote)

Simple solution, If you don't like Naps there is plenty of other site to choose from. Personally i order from them and i have no problems so far. I had to wait as long as 7 weeks but the gear always arrived.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
johnsoad's picture
My overall experience

Put in an order on 24th of June and gear has still not arrived. Customer support and reps just plain suck from this site. They are rude and never get me the information I seek. Plus, they were trash talking customers on this board. I understand that they are having shipping problems, but come on, give me some information besides "As it this point we are working to resolve this matter asap thank you." I am giving them 1 star right now and will change it to maybe a 3 once, and if, gear arrives. I wouldn't recommend them and definitely will not be ordering again even if they fix shipping problems. They need to realize that they are competing against a bunch of reliable sources. Ive ordered from 2 other sites since ordering from naps and got both orders already. One of them in 3 days!! Yeah their gear is cheaper but whats the point if you never see it.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
kwabby6's picture
My overall experience
5
Average: 5 (1 vote)

sorry digi, you're a nice guy and all you really are but im not giving these guys till the end of august. No fucking way. they have to the end of next week. If not here by then im demanding a reship. This is complete bullshit. stop letting these people lie to you and keep extending the time. im not waiting 4 more weeks. if they told us two then they get two. why give them 4? idc this is still a company and they need to work in regards to one. Yes I know this is not wal-mart and yes
I know these are illegal substances we are dealing with and Yes I know Naps have good quality products but right now we are dealing with a customer service and shipping issue. If that issue has not been fixed by Next week then this company needs to start doing reships immediately. Its only reasonable.

Products, effectiveness and results
5
Average: 5 (1 vote)
Customer service
5
Average: 5 (1 vote)
Shipping and Delivery
5
Average: 5 (1 vote)
Price to performance
5
Additional comments
D dawg's picture
My overall experience
1
Average: 1 (1 vote)

I think all the people still waiting for orders should get a free one year worth fo gear!! Lol!! Now that sounds fair naps!! Alest I think so!! By the time we get r gear summer is over guy!!!

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Grasshopper » Still waiting as well bro.
  • jwooten15 » no change on my end yet man..
  • Big Boss » I'm still hanging out in India.
Drobcmts's picture
My overall experience
4
Average: 4 (1 vote)

yeah guys naps will get you your stuff but it will take 8 to 10 weeks from my experience. Heck I found eroids because I was wandering if they had ripped me. And the response you get from William is always the same lol. It's the same response I got back in april. So just wait and it will make it one day

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
mocowbell's picture
My overall experience
1
Average: 1 (1 vote)

According to my estimated delivery time it should be arriving tomorrow!!!.....oh yeah i forgot......................................lol

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments