My 2cents. Got into a promo with Naps, domestic ordered and received in roughly a week.

I am not getting help through Napshelp regarding a package that has a tracking number but is not being delivered to Pony Express for shipping. I need this resolved urgently!

I’m reaching out on here because I cannot get answers. I’m a longtime customer since 2014 and have never had issues. I ordered all the way around Black Friday and my order was shipped to the wrong address even though my address was typed correctly on my end. It was supposedly re-shipped and now I cannot get any answers on tracking. I’m trying to resolve this issue before moving onto a different supplier.

there's a 403 error with the website. did the site address change?

Look fellas I'm Guessing a lot of yous that are waiting super long for your gear are not on eroids a lot bc if you Were you would see that napsgear is not the same as it was years and years ago that's why they are not in any top 10. There's another source ln here not naming names that has amazing prices but there's a lot of people waiting for there packages some over 3 months. I'm not saying you guys are not gonna receive your products eventually... But for now on stick to the top 10 and do your homework bc there's plenty of great sources on here with great prices especially domestic now years ago We couldn't order domestic bc we didn't no if We would receive our parcel or the minimum order would be like $500 it's not like that anymore far from it a lot of domestic sources in the USA especially the ones at the top are getting you your stuff in a Week or less. And finally fellas I've noticed the last ,2 months there's a lot of international parcels being seized especially from 1 specific source but a couple sources. I know prices are higher here in the USA but not 2 much higher and for you to have everything you need in a week or less just something to think about mates

Been a long time customer of NapsGear with over a dozen successful orders until now. I placed an order on Christmas Eve for a couple GP products and an AI which both supposedly shipped five days after I placed the order. I received the AI out of India quickly but I'm now going on six weeks without a tracking update for the GP products. NapsHelp has been giving me the runaround by asking I continue to wait for a tracking update. I have buddies who also placed orders on the same day and they all have received their gear. Anyone else currently experiencing delays?

Hello Napsgear bros. I placed an order 1/3. It supposedly shipped 1/7.
The tracking didn't work until today, but now it says, "Unpaid postage, item will not be delivered -> The package associated with this tracking number did not have proper postage applied and will not be delivered. You are encouraged to contact the sender/merchant to seek reshipment, refund or other available recourse."

Gonna need you to rectify this situation(saying that you'll ship it again from where ever and who ever shipped it ain't gonna do it). Thanks.

Update : my order did indeed arrive today 5 weeks after it was reshipped from the original early December order date. The products appear to be fine from postal handling . The rep on this board was helpful more than customer service on the site. I would give the Rep an A for keeping me well informed of where the stuff was and overall I upgrade this experience to a B+ because although they did eventually send the right product it should have not taken so long on a mistake they made .

SK

Running into a serious issue right now I sent my payment last week and sent them multiple confirmations and they are telling me they have not received my payment yet.