NapsGear's picture
NapsGear 412
3212255

1napsgear.to

category count / average (6 months)
Overall 97.7358% 53 Quality 96.6038% 53 Delivery 97.7358% 53 Service 95.8491% 53 Pricing 94.717% 53
Rank
#9
Score
94.0708
Votes
265
Reviews
13685
8416 RECOMMEND 680
Standard Donkey's picture
My overall experience

My latest response from naps Support Team "At this time, all we can do is wait. It is not apparent what is delaying these packages, but we apologize for the delay. Please allow a little more time for your package to arrive.

Thank you,
Support Department"

Seems a little less automated than what everyone else is receiving.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
captn's picture
My overall experience

Same boat as everyone else. Early june order date with my tracking # never getting updated as well as automated responses from naps gear. It has been 4 weeks. Nothing yet. Damn shame. First time I have been scammed. Glad I found this site though.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
33blackjack's picture
My overall experience

@the1andonlykid
I also got the same responce to my ticket.
My order was place June 8th & shipped on June 13th

Please give it another week, these are arrriving daily.
Kind Regards,
William

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Standard Donkey's picture
My overall experience

shipped on may 30th, it has been about 7 weeks so far...still no package. Im going to contact customer service again...even though im pretty sure all ill hear is the same thing ive been hearing for the past few weeks "please give it another week".

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
the1andonlykid's picture
My overall experience

Here is the response I got today...the same as one week ago. Now I am beginning to get nervous.

William to me
show details 10:39 AM (19 minutes ago)
Please give it another week, these are arrriving daily.
Kind Regards,
William

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
chrisjb's picture
My overall experience

I have a question for all those who ordered but didn't get their gear;

Did you order using the 90$ delivery fee with UPS / DHL or just the regular fee (which is 25$ I think) ?

I placed an order yesterday, and chose the 90$ delivery method (I live in France) I wish I'd checked-in here first.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • tmancan » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • Niccademus » We don't have the $90 shipping option America. Wish I did though.
AlphaTiger2011's picture
My overall experience
5
Average: 5 (1 vote)

Whats up Everybody i put an order in last week with naps and just checked my account this morning and it said it was shipped and shuld recieve it in 21 business day, ill keep you updated,

Products, effectiveness and results
5
Average: 5 (1 vote)
Customer service
5
Average: 5 (1 vote)
Shipping and Delivery
5
Average: 5 (1 vote)
Price to performance
5
Additional comments
  • kwabby6 » not only is it not gonna come in 21 days but most likely it hasn't actually even shipped yet. it MIGHT start shippin in like a week and a half
  • Mr Gunz » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
  • tmancan » comment deleted, user has at least <strong>22 fake accounts</strong><br>~BFG
goheavy's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
dendimi's picture
My overall experience

as many others, still waiting package
06/10/2011 Paid/Processing
06/13/2011 Shipped

i live in west-europe, ordered via regular mail.
i dont mind waiting (ive read that naps take alot longer than other sites) but im starting to get a bit impatient now.. i just hope i still receive them
anyone else ordered via regular mail in west-europe?

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
A-BOY's picture
My overall experience
2.5
Average: 2.5 (1 vote)

its been almost two months and half and still did not get my package . what they said my package been reship and the timer already expired twice . the last time two days ago , and still nothing . yes i did get my tracking number about two weeks ago by the way i order mid may . would i recommend this website ? yeah if can wait more then two months and get good and cheap gear . finally words great gear but bad shipping .

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
tmancan's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
tmancan's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
Mr Gunz's picture
My overall experience

comment deleted, user has at least 22 fake accounts
~BFG

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » Same. were all waiting on the Ukraine to finally let our shit go lol but I read somewhere that their post is doing some type of maintnance or something so this might be why they are backed up for now. all reps are telling me that it should be another week or two before they start doing reships so worst case scenario we have to wait for reship and do "2-3 weeks" over again. but Also look on the plus side...when they reship, if your other pack comes too then you just got 2X the order for the price of one
jwooten15's picture
My overall experience

I'm in the same boat as seemingly everyone is.. "Last registered on 23.06.11 in postal facility KYIV DOPP TSEKH №2 TRANZ SEKTOR".. Been like that for two weeks now. I have opened a ticket with naps support, but of course they say to just wait a little longer. Reps on source forums won't respond at all or don't know what to do to help. Has ANYONE gotten an explanation on this problem other than "just wait it out"??? I'm tired of seeing the same old thing all the time. I think nearly 7 weeks to wait is more than enough!!

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
TonyGunnz19's picture
My overall experience

Im reading a lot of people saying naps reshipped. Did they reship when your gear was sitting in the ukraines post office for a long time or only if no record showed up. Im on two weeks at the post office supposodly and 6 weeks from the time they said they shipped it. Im trying to be patient considering people are saying 7-8 weeks is norm. My old source came through with a new site and they are at a long wait 4 weeks, usally at my door within 3 and sometimes less than 2. I ordered from them today it was shipped. If that comes first hen bye bye naps.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • Niccademus » How are you guys getting tracking numbers? I can't even get a response from Naps. I've filed tickets got on the message boards everything I can think of. I wish I at lest KNEW that my stuff was in the Ukraine.
  • kwabby6 » 1.go here: http://www.ironmagazineforums.com/unclez/126551-pms-new-guys.html (GET YOUR POST COUNT UP TO 50) 2. then go here: http://www.ironmagazineforums.com/napsgear-net/ and look for GXR164 or ANABOLIC5150 and PM them with your order number and that you are past due for your TN. they are board reps and will find it for you
  • TonyGunnz19 » make sure the importance of the message is marked low or medium, cause it seems they get back to them faster. And dont be a dick in the message even though it is well deserved. Just ask for the TN and give them the order number and they should get back to you in a day. I had no problem with communication with them. THen go to track - trace select Post/ems and enter the number.
petquack77@gmail.com's picture
My overall experience
1
Average: 1 (1 vote)

False alarm, I got my package last Friday and had to sign for it though. Took 5 weeks, which is pretty good comparing to most of your guys wait. I'm use to the 10-11 day wait , but I hope everything goes well for you guys.

Products, effectiveness and results
Customer service
Shipping and Delivery
Price to performance
Additional comments
  • kwabby6 » were you tracking it and was it stuck in the Ukraine?
  • [email protected] » Yep was stuck for about 2 weeks in Ukraine. The post office finally updated my package arrival at the last minute, the day of delivery.