NapsGear's picture
NapsGear 414
3214535

1napsgear.to

category count / average (6 months)
Overall 97.8182% 55 Quality 96.7273% 55 Delivery 97.8182% 55 Service 96% 55 Pricing 94.9091% 55
Rank
#9
Score
94.1739
Votes
275
Reviews
13696
8427 RECOMMEND 680
  • KMC » Discount ??? God I love a good sale, sign me up for the discounts too, please.
Justin4180's picture
My overall experience

Look, all of us on here haven't received our orders yet, I have been waiting since march, but what can we do? All the hope we have is from what the rep tells us. Yes, there have been some difficulties and different stories, but what else do we have but hope? We know for a fact that all the orders were seized, so that does mean they sent the original orders. Let's just see how things pan out the next week or so and then go from there. I hope to see people getting new TN's and even some gettin their orders soon. I am going to go out on a limb and say that I believe what the NapsRep is saying this time. This is the last chance I am giving them and then I am going to say screw it, time to move on. There is a good chance I will be eating my words, if so, so be it, I can at least use this as a learning experience. I hope not to get flamed for this post, I am just trying to stay positive. If you want to downvote me, that's cool, life goes on. We are all in the same boat here, the next few weeks will reveal the truth, sure hope you aren't bullshitting this time Mr. NapsRep. I WANT MY FUCKING JUICE!!!!

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Additional comments
  • jandaso » If i recall correctly Mr Naps told us that we are just some paranoids stupid conspiracy theory makers when we approached him about the other sister websites. Now that everyone knows that there is in fact aprox 3 other websites you dont insult us anymore. Admit that this whole thing was created by "mr naps" and if we go back the person who has changed the story many times is you guys. we keep our stories and conspiracy theories the same. Plus why would we trust you when at least one accusation (sister websites) that we made against you and you later denied it turned out to be completely true.
  • Justin4180 » Hope that isn't directed towards me.
  • jandaso » Lo no. For some reason I can only post with a reply.
bb120's picture
My overall experience

First you said the issue was resolved and we would start seeing packages in a couple weeks. Then you said give it another 2 weeks, and another 2 weeks, and another 2 weeks. Then you said there was a delay and our tracking numbers would update in a couple days. Now you're saying you're moving the entire operation and you're going to reship the packages. I'm inclined to believe you since I've ordered from you guys before and everything was fine, and it seems like you guys are trying to resolve the issue. HOWEVER, I just don't understand the web of lies and false hope you're spewing here. I don't care if you talk shit and poke fun at your irate patrons here, if that's how you handle business then I guess that's how you handle your shit. What I do care about is you coming to this board supposedly giving us "updates" when in fact all you're doing is feeding us some bullshit story that is going to change the next week. Rather than giving us part of the story, then changing the story completely the next week you should reevaluate your approach as to how you're going to respond to members here. Every time someone from Naps comes on this board it's completely counterproductive and just stirs up the shitstorm a little bit more. You give us nothing more than false hope when I think all that I and the other members here want is a straight answer. If giving us a straight answer would jeopardize your ramshackle circus show of a company, that's fine, you obviously shouldn't expose that information on a public board. Just tell us if we're going to get our shit, and when we're going to get it. Don't keep dragging this out and prolonging our misery anymore with your "updates", fuckin man up and tell it like it is. Don't give a fuck if it's going to take two weeks, two months, or two years before I get my gear I just want to know when it's coming IF it's coming at all.

And let me just say one final thing, I know there's risk involved with this business. I'm not giving you trouble for getting into some deep shit with whatever the fuck goes on in those third world countries. I just think you're taking a pretty awful approach towards handling the situation (other than shutting down the website). So anyways man the fuck up or shut the fuck up, that's all I gotta say.

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Additional comments
  • NapsRep » Alright, so let me see if I got this right. You want me to come here and tell everyone what's going on and if they are going to get their orders, which I do. I shouldn't come here because it causes a shitstorm. (because of course this place is so calm and happy when I'm not here.) I need to come here and update everyone and just tell them if they are going to get their order. I need to stop dragging this out with the updates and stop coming here. You yourself admit that you believe the story I've given and what's really going on, however, me telling everyone the truth, that you believe yourself, is giving them false hope and is a web of lies and I need to shut the fuck up. Did I miss anything or does your post not contradict itself every other sentence?
  • bb120 » Let me clarify this for you since you seem to have missed my point. I'm saying that if you're going to come on here don't take us for a ride by giving us a different story every week. What have you guys told us that has come true yet? Packages would start arriving in two weeks, has that happened? No. Tracking numbers would start updating in two days, has that happened? No. Every time you come on this board it's something new, and then you come on the next week and have an entirely different story or message of hope that once again does not come to fruition. I mean take a minute to see things from our perspective. Every week you guys have a new story or excuse for us and it simply doesn't make up for the fact that none of us have our gear in hand, or that I paid for this shit 2 1/2 months ago and have yet to receive it. Do you see what I'm saying or are going to completely ignore the point I'm trying to make again? Quit taking us for a ride, and give us a definitive answer. To put it quite simply, if the packages aren't coming in 2 weeks, then don't tell us they're coming in 2 weeks. Not sure what's so difficult about that.
  • NapsRep » Well did it ever occur to you that the situation changes so that's why I update with different news? It's not like I make up one story and then get bored and make up another one. So far, the facts seem to support what I'm saying at this point. People have a tracking that shows it was mailed, but never left the place of orgin. Was I right about them being released? No, obviously not. Did I know that was going to be the case at the time I said it was going to happen? No, I didn't, because we were told they would be released. Didn't happen, so we have to do what we are doing now. Would it be better if I came here a few weeks ago and just said "I'm not telling anyone anything since nothing is certain I don't want to look like a liar therefore you can all just keep guessing and your order will arrive when it arrives and I don't know when that'll be so don't ask me about it"? The updates I give are accurate at the time I give them. I said after my last one about them being released that I wasn't promising it because at that point it became clear to us that we were getting empty promises by the people holding them, and that in turn had us giving empty promises to customers, so I said nothing last time other that we had been told that they would be released and that if they weren't, we'd resort to plan B. Well, unfortunately, they weren't released, and now we have resorted to plan B. If I knew for certain right now that it'd be a year before anything was delivered, then I'd tell you it's going to be a year. I don't make anything up for the fun of it nor do I give time frames that are purposely inaccurate. If I come here and tell you something then it's a direct reflection of the information that I've received. Think of it this way. You call someone and tell them you are on the way to come see them and you'll be there in 20 minutes, because you know that it's a 20 minute trip. On the way, your tire blows out, you have to stop and change it. The person calls you and says "you said you were going to be here in 20 minutes you lied about how long it would take you to get here why didn't you just tell me on the front end that it would take longer to get here?". Well, they are right, you did lie about how long it took you to get there, but did you do it on purpose, and at the time you originally told them 20 minutes, did you not give them that time frame with the sincere belief that that was how long it'd take you to get there? This would be the same sort of thing, except in this case we had one blow out, called the person back and said "ok, I'm on the way for sure now", and then, had a second blow out, and became wrong about yet a 2nd time frame given. Shit happens, things don't go perfectly. It happened here, we tried to resolve it one way and truly believed we had, we found out we hadn't, we are now resolving it in another way. Orders are being sent again and will arrive. That's all we can do from our end.
  • Anon » Ok I will take you at your word for just 1 minute but can you answer this one for me...If you guys are moving or changing locations to fix your shipping issues and you stopped taking orders on your Napsgear sight until this problem is corrected, then why do you still accept orders from your other 3 websites you guys operate which I am not allowed to name here?? If your having issues in that city and country you operate from then why on your other websites does it still instruct me to send the funds to the exact same city and exact same people?? That doesn't make any sense...and on those sites it still claims shipping in 2 to 3 weeks not 2 to 3 months....and those sites say nothing about the issues and people are still ordering from them and thats why I call you SCAMMERS because it appears like your going for a huge money grab by keeping those other sites open and still accepting orders from the people who don't know any better...and there are people that ordered from there and they have posted on this forum claiming they are now in the same boat as the people who have ordered from Napsgear..that just isn't right
  • NapsRep » There are a few other websites that are controlled by people we consider friends and affiliates. Yes, we lend them some graphic design work and allow their sites to be based off the main server that we use (since setting all this up securely is very expensive and requires good connections, it's not something that someone can just up and do just because they decide to be a source). So if one site goes down, they all go down, this server is also used for our support etc, so it all goes down. And yes, we do handle drop shipping for them on some items, primarily GP line and a few other various things they wanted to offer, other parts of their operation they handle on their own, we really don't get into their business as we have our own to keep up with. We help them with what we can, they help us sometimes and it works out well for the most part for all of us. To the best of my knowledge, a couple of them have been around for over 2 years, so this idea that these are some websites that we just threw up the other day to keep taking money while we have the main site down is yet another theory that's easily disproved. We alerted them to the problems we were having on our end and our measures to fix it and are in constant contact with them about what's going on. We also told them that they might want to stop taking orders on the items we were unable to deliver immediately, but it's their business so we can only offer suggestions. The orders we handle for them are delayed as well and we will resend for them. I'm assuming that the other areas of their business are working fine, but I don't know for sure as I don't keep up with it.
  • Big Boss » Then why was it initially denied here? What a crock of shit.
  • NapsRep » Because the implication was that we somehow own those sources or control them. We don't. You can believe what you will. Like I said, it should be pretty easy to confirm that they've been around for awhile, way before this happened.
tayler21's picture
My overall experience

these are the most unprofessional fucks I have ever seen run what they call a "business". If you want to make money you deliver packages when you say you r, not when you fucking feel like it. And if you guys are having problems with packages being seized, pack up and move operation, that's what I would do if i owned a business like that, not scam everyone and ruin the name you worked hard for.... assholes

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Additional comments
  • NapsRep » Which is why we moved. And if we scammed everyone, then what am I still doing here? For fun? Anything else you need to add?
  • bigboi815 » Yeah since you did move and your NOT scamming us when can we expect to see one person on here get something from you guys?
stevonov007's picture
My overall experience

ok i have pm enough people to know different tn and all stuck in same spot so whats the doubt? Maybe its some small village and they didnt pay off who they were suppose to

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Additional comments
  • NapsRep » Yet we have a few on here that have claimed they know for a fact that all the tracking numbers we gave out were the same. Guess I'd be being a smart ass and an asshole if I took this opportunity to point out that they were lying and making more shit up.
Anonymous's picture
My overall experience

Theres alot of hot air from this source via their reps. Why don't you tell the powers that be to actually spend a little time correcting the problem and getting people what they paid for instead of coming on here gloating and making fun of everyone...I mean really is everyone else wrong and only you guys right?? Are we out of line for venting after waiting 3 months and getting nothing....You guys are really something over there at Naps acting like your shit don't stink when the truth is you suck...enjoy the lousy reputation you guys have worked really hard at getting...Heres hopin the curtain closes quickly on your whole operation

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Additional comments
  • NapsRep » 1. Do you even read what I say? Or do you just see that I've posted something and immediately start typing the same redundant tantrum that you post every day? The problem is being fixed and things are reshipping out daily from a new location. Tell me what added solutions you have to the problem since this isn't good enough for you. 2. What have I gloated about and who have I made fun of? Let me guess, it's all because I don't let people run with the "they don't have products" "they didn't ship in the first place" or "they are scamming everyone" accusations. I update you on the facts of the current situation, and at the same time I put to rest the myths and rumors that a bunch of loud mouths who know nothing come here and spew off. Seems that hurts a few feelings, but I really don't care. Don't make shit up that isn't true and come here and preach it like it's gospel, and I won't make it painfully clear that it's garbage and doesn't add up. Sounds fair to me. 3. I've never one time said anything about anyone venting or complaining about the orders being late. Say it's late, say it hasn't came, say you hate me, you hate William, you hate Naps, say you don't think it's ever going to come, say you'll never use us again, say you hope we all die of cancer... you'll hear no argument from me on any of that, I understand it all. But say we don't have products, say we never sent products in the first place, say we are scamming people, say we were busted, or any other fabricated story or accusation that isn't accurate, and I'll come behind you and retort it with my side of the story. Sorry that some can't deal with that and think that their word should be the final word. Bottom line is you can believe what I'm coming here and telling you or you can believe something else. It's really not that hard to skip over my post if they bother you that much.
  • KMC » Mr NapsRep, yesterday you said, and I quote you, "Because AAS products are in the process of being transported to the new location, and then all undelivered orders will be resent from the new location, and then after they are delivered we will open back up for full business on AAS items." Today you wrote, and I'll quote you again, "and things are reshipping out daily from a new location." Not the same story, ...........did a something happen over night, ..........is Jesus returning to earth tomorrow ??? The thing that was almost believable about Little William, is his story didn't change. Your like a slippery con man, the story changes, but we see nothing happening. So, till these good people, get their gear that they paid their money for. The words LIAR, THIEF, CON MAN, are going to names you should get use to. Yesterday, I asked you a simple question, WHEN ??? and please don't try the "give it 7 -10 more days" bullshit. Just answer WHEN will they see their gear.
  • NapsRep » Hmm, so I say that items are being relocated so that we can resend from the new location... and the next day I say that items are being resent from a new location.... and this somehow doesn't add up for you? What am I missing here? And you ask "WHEN" and then quickly point out that regardless of what answer I give, you are going to deem it "bullshit", so do you seriously expect me to even bother answering you when it's just a set up for you to call bullshit when I reply? How about if I told you that I don't know when all the packages will arrive because they are being sent out as the products to fill them arrive to the new location and I'm not aware of which ones have been sent out yet and probably won't for around a week. I could tell you that Naps himself told me that at the current rate it's moving he expects to have all of the orders resent within 3-4 weeks, but let me guess, that's bullshit right? So here's my answer. I suspect that within a week the orders we were able to get out this week will have started arriving, and they will arrive daily from then on out over the next 2-3 weeks. That's the best answer I can give based on the facts of what's happening. You can take it or leave it.
  • KMC » As your story changes, and 2 weeks turn to 4 and then 6, 8, 10, 12. The problem has been fixed, now package are now moving, wait no, we are moving, now we are now shipping, the dozens of lies the people have been told. and you now get all indigninet that we think your a liar, classic com man stuff. If you were to step up, admit that some (almost all) of it was lies, instead of changing the story and pretending you've been offended and trying to shif blame and make jokes. Only one thing will prove anything positive for you,........DELIVER THE GOOD.
  • KMC » TN ???, are you saying SOME people will get new TN this week ?? ETA: Just to be clear I'm NOT asking anybody to post any part of their TN.
  • NapsRep » After next week people can start asking on a ticket to check and see if theirs has a new tracking loaded yet. This doesn't mean for 50 people to PM me here today and asking me to look. I'm not going to, they aren't loaded yet and so far a very small fraction of order have been resent. And about the 2nd part, I will say this because it got ridiculous with the old TN's we gave out. If I see any part of a TN posted up here by anyone after we start giving them out, first Letters, last letters (since this is the part the signifies the country of orgin), I don't give a shit if it's TxxxxxxxxxW. If the T or W are actually on the new numbers, I will instruct our entire customer support staff not to give out another tracking to anyone, and you can all thank whoever is unable to resist be careless in the open for it. We aren't going to jeopardize everyone's package or this new location from the get go because there are a few who can't use common sense on the forums.
  • KMC » I will agree with you on the second part. Expect people here to hold you to your word on the first part.
  • Big Boss » Kind regards?
Big dog's picture
My overall experience

Fuck you naps rep ya slick talking punk bitch we got all the right to call you fucks @naps wat we want until we get our shit I mean cmon lil prick how long does it take to get one of us our shit just one of us??? Yeah And save your breath bcuz no one wants to here the same pathetic excuses kind regards, walk over a road side bomb!!!

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Eminemsroyaltys's picture
My overall experience

I dont know what's worse, getting ripped off and knowing it or getting little chunks of hope only to be disappointed? The guy is certainly not hiding I'll give him that. I'm shocked that they were not busted from all those packs getting confiscated, but I also seem to recall a post by somebody saying he knew his stuff was confiscated but the naps rep said he was a liar..I believe he cut and pasted his reply from the post office as well. Anyway I know you guys r in the dark and pissed so I'll shut up.

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Additional comments
  • NapsRep » I never said that guy was a liar, I've actually referred to what he did a few times as it proves that we sent these packages and that what we said happened to them did in fact happened to them. Me, and a couple others questioned how smart it was to contact them about it, but looking back I don't guess it really could do any harm, and I'm kinda glad he did it and posted the reply as it puts to bed a lot of the accusations that are made. Actually if I recall correctly that guy still called us liars even after he got that reply. He took it upon himself to investigate the situation, got an answer from the 3rd party that proved our side of the story right, and still didn't believe us. Just goes to show that some people are going to believe what they want to regardless. He'll get his order though, just won't be that particular package.