When I survey my drinking days, I recall many people whom my life touched casually, but whose days I troubled through my anger and sarcasm. These people are untraceable, and direct amends to them are not possible. The only amends I can make to those untraceable individuals, the only "changes for the better" I can offer, are indirect amends made to other people, whose paths briefly cross mine. Courtesy and kindness, regularly practiced, help me to live in emotional balance, at peace with myself.