NapsGear's picture
NapsGear 359
1831558

napsgear.org

category count / average (6 months)
Overall 95% 24 Quality 96.6667% 24 Delivery 90.8333% 24 Service 95% 24 Pricing 91.6667% 24
Rank
#31
Score
92.4524
Votes
120
Reviews
12013
6790 RECOMMEND 635
Wonderboypower1's picture
My overall experience
4
Average: 4 (1 vote)

Everything is working as it should. I'm walking around every day with a PermaPump as long as I'm cared up and hydrated. It also could be outside stress doing it. The PIP out if all of the companies I've used in my life is definitely the worst. Everything is high concentration so it's understandable. This is my first go around with Ment and it makes me feel like an absolute monster if I'm well fed and hydrated. I wish I had more on hand. Woukd definitely order again.

Products, effectiveness and results
5
Average: 5 (1 vote)

I ordered a few things international from Naps. I ordered all Beligas. They were having a buy one get one free so I ordered the Testo Enanthate 450, Deca 500, Equipoise 500, Trest Ace 50 and the Superdrol. Overall everything is working very well 8 weeks into it. I also threw in Anadrol 50 and TNE pre workout from another company on here. The PIP is pretty bad. Everything is high concentration so it's to expected somewhat. My appetite half of the time is pretty bad. This is also my first time with Ment and it makes me feel like an animal. I wish I had more on hand. I've gained around 12 lbs of lean muscle so far. If I could get my appetite up I'm sure I'd be up6 lbs more.

Customer service
4
Average: 4 (1 vote)

I did have questions during the transit process and every question was addressed. Some generically.

Shipping and Delivery
4
Average: 4 (1 vote)

Delivery was a little back and forth but did come in almost on time. Packaging was minimal but effective.

Price to performance
4
Additional comments

Overall for the price I'm happy with everything.

I recommend shopping here!
Hitch2207's picture
My overall experience

As a long, long time Naps customer I see there is a marked decline in overall service. Recently I made a purchase at the end of January, beginning of February, order ID 43544740. The products are still yet to ship and like others on here I received the "Chinese new year story". What's concerning is I am still told this is an issue with shipping from Asia, but there is no longer any warning for delays on products shipped from Asia, which previously there was. So if there is no longer any "delay" warning, why have my products not shipped 2 months after the fact?

Products, effectiveness and results

When received previously, good.

Customer service

Over the course of 14 years from excellent to sub par.

Shipping and Delivery

Average.

Price to performance
Additional comments
I recommend shopping here!
  • [SRC] NapsGear » Mate, the order id you have mentioned in review does not exist. Can you please send me correct order id ?
Goodys2's picture
Review does not meet our quality standards.
Edit your review to avoid having this entry deleted, and pay attention to instructions in the pop-up bubbles.
Your votes have been deleted, and 2 points deducted from your Review Karma.

  • [SRC] NapsGear » Your order is reshipped.
  • [SRC] NapsGear » Got your order number, Checking the status with support.
  • [new] Goodys2 » Please and thank you
Gh0stboy's picture
My overall experience

Ordered on 3/17 and 3/19 I received the second order no movement on the first and no resolution from cs still waiting on replies they did it was due to Chinese new year which doesn’t make sense on why I received one. It not the other they were ordered after the Chinese new year

Products, effectiveness and results

Products are typically good no issues

Customer service

Waiting for simple resolution is annoying just refund me or reship

Shipping and Delivery

Nothing has arrived can’t cancel my order

Price to performance
Additional comments

This would’ve been my second cycle . I’ve used them in the past with no issue but seeing that this is taking a while to get resolved if it ever does don’t think I’ll be using them again .luckily I keep orders under $200 for scenarios like this . I’d still like my product or money back asap

I do not recommend shopping here!
  • Gh0stboy » Update: they reshipped my order .
  • [new] thebigmanjoe3491_new » Dealing with similar issue. Order was placed on February 9th for me. No tracking number movement since February 20th. Seems NapsGear is not as reliable as they used to be
  • [SRC] NapsGear » Your order is reshipped mate. Our support team has sent you the tracking.
  • [new] thebigmanjoe3491_new » Reshipped when I asked for a refund. Really nice customer service on your guys' end. Order placed beginning of February but looks like I won't receive it until May
  • [SRC] NapsGear » Really sorry for inconvenience brother, It was already reshipped before you have asked for refund bro.
  • [SRC] NapsGear » Please send me your order number mate.
  • Gh0stboy » Sent
crazyman5455's picture
My overall experience
3
Average: 3 (1 vote)

I’ve been using NAPS for over 10 years now with minimal issues. Their products have always been of quality and any issues were always resolved. Placed an order on 3/16 and it has been sitting, no movement ever since. Tickets sent went unanswered which is unusual. Due to lack of reply
I’ve had to cancel order and I’m not sure about placing another order.

Products, effectiveness and results
4
Average: 4 (1 vote)

Products are always quality depending on the lab but you can’t hold NAPS accountable for that.

Customer service
3
Average: 3 (1 vote)

They’ve always responded within 24 hours in the past. Recent inquiries into a with an order have gone unanswered for a week.

Shipping and Delivery
1
Average: 1 (1 vote)

Nothing arrived I had to cancel order.

Price to performance
1
Additional comments

Normally a good place to order from. Good prices, good product and decent response times. This past order has been unanswered, unfulfilled and not responded to.

I recommend shopping here!
  • [SRC] NapsGear » Can you please send me your ticket id mate?
  • [new] thebigmanjoe3491_new » Currently experiencing the same exact problem. They are not responding. Can't even cancel my order because I paid with BTC. My order was placed on February 9th, payment confirmation by February 12th; zero update on shipping since February 20th....
  • [SRC] NapsGear » Your order is reshipped mate. Our support team has sent you the tracking.
thebigmanjoe3491's picture
My overall experience

I have purchased from NapsGear multiple times in the past; some with no issue, most with issue. I placed my most recent order on February 9th of 2024, got payment confirmation on February 12th, and was told my package was shipped on February 18th and received a tracking number. The tracking updated 2 days later on February 20th and has not updated since, it is now March 22nd. I reached out via email and even opened a ticket on NapsHelp as they instruct you to do. No response. I commented on a post in this forum lightly stating my issue, and the admin responded asking for my order number and ticket number in which I replied, but no response still too this point in time (you can scroll down and see my comment on the post a few posts below this one). They do state that they do not look into problems with orders until 30 days (which is a ridiculous concept to begin with but somewhat understandable because of customs); but its been well over the 30 day time frame. At this point, the update on my order where it's supposed to say the estimated delivery time literally says "Feel free to contact our Customer Care Center if the package has not been delivered yet." That's exactly what I did, but like I said, still no response and still no package.

As for my past orders, I have ordered from NapsGear 5 times prior to this one. 2 of the times was a smooth transaction and I received my product within a month of paying for my order. The other 3 times were headaches, similar to this one. Customer service doesn't seem to respond in a timely matter whatsoever. I have absolutely never received a package within a month of ordering it. I have also never gotten a timely response when reaching out to customer service; its always up to a week before you hear a word back from them, if you're lucky enough to hear anything back at all. I was very confused how they were able to see my random comment on a post in a random forum, but did not see my official ticket request on their help site, nor did they see the email I sent? Very odd.

I will update this post if NapsGear reaches out but as of right now it looks like I'm out on a $500+ order.

Products, effectiveness and results

Never received.

Customer service

Could not be worse. Responding to forum posts, but choosing not to respond to official complaint emails/tickets sent in through their site.

Shipping and Delivery

Never received.

Price to performance
Additional comments
I do not recommend shopping here!
edited 03/22/2024 - 15:35
  • [new] thebigmanjoe3491_new » UPDATE: NapsGear has finally accepted my open ticket complaint after trying to reach out for over a week on 5 different occasions. Instead of answering about what's going on, they literally just sent me a new tracking number with zero explanation except for saying that the package is reshipped. So after going 45 days with no explanation from NapsGear, I now have to wait another 3-4 weeks if I want to receive this new package. I have requested them to cancel the order and refund me. We will see how they decide to handle the situation. Will update again
  • [SRC] NapsGear » Your order is reshipped mate. Our support team has sent you the tracking.
  • [new] thebigmanjoe3491_new » This makes no sense. I asked to have the order canceled, not reshipped. I've been asking whats going on with the order for weeks with zero response out of your teams end. It's been 47 days since I placed my order and now you expect me to be happy waiting another 20+ days to get the package? It shouldn't take 3 months for you guys to successfully ship an order. And it seems like every single post as of recent is a complaint about peoples orders not showing up so what is really going on here???
  • [SRC] NapsGear » Please check your pm mate.
Eagles 2013's picture
My overall experience
5
Average: 5 (1 vote)

I used to use Naps often in 2016-2018 but backed off while they weren’t active on Eroids. I jumped on the most recent promo to try them out again and the service hasn’t dropped off one bit. Overall I’m very satisfied.

Products, effectiveness and results
5
Average: 5 (1 vote)

I’ve been using Ultima Semaglutide from another top source with excellent results for the past year and picked up 2X Ultima Semaglutide from naps during the most recent promo. I’ve been using for roughly 1 month and there has been absolutely no drop off.

Customer service
5
Average: 5 (1 vote)

They always respond politely and within 24 hours.

Shipping and Delivery
5
Average: 5 (1 vote)

Quick and secure

Price to performance
5
Additional comments

High quality products, excellent customer service and secure shipping. Can’t ask for much more!

I recommend shopping here!
simonmagus84's picture
My overall experience
5
Average: 5 (1 vote)

It’s been a great experience using the products offered by naps. This will be a very basic review. I’m off cycle right now and decided to participate in their recent promo from their sexual performance line as well as some sleep aid for myself and believe it or not, nasal spray for my children.

Products, effectiveness and results
5
Average: 5 (1 vote)

Decided to pick up a good amount of kamagra gel packs. Look, as I said I’m off cycle right now and let’s just say the erections aren’t as full or frequent as they were. I take 1 or .5 of a gel pack whenever I fell in the mood and these doses are sufficient enough. I had a guy try one who was on prescription Cialis and he prefers kamagra gels over cialis. 45 minutes prior to the event is an ideal amount of time to feel stimulated. Here’s where kamagra really shines, I’ve been using half a dose as a preworkout. I’ve been having problems with energy drink lately, been feeling out of breath or short of breath and have had difficulty sleeping. I need a form of stim but perhaps not an energy drink. I’ve seen several members on here suggest using ED meds as a preworkout and let me inform you, I’ve had the best most effective workouts on kamagra. Strange right? No headaches or any unwanted side effects other than a full erection which is always welcomed by my wife.

Customer service
5
Average: 5 (1 vote)

Any time I’ve had issues, I’m answered in a swift and timely manner.

Shipping and Delivery
5
Average: 5 (1 vote)

About 17 days which is phenomenal considering the issues international sources have been experiencing with shipping.

Price to performance
5
Additional comments

Not much else to say except it sucks being off cycle. I’ve been using naps for years for various purposes besides anabolics. I enjoy them as a company as well as their products. Thank you naps.

I recommend shopping here!
John6440's picture
My overall experience

It is likely that this seller operates as follows:
- publish false comments on sites and forums dedicated to sport and mainly targets posts and topics concerning people looking for reliable and cheap suppliers.
- when placing the order (02/24), the process is quite responsive with rather rapid confirmation of receipt of payment. Then as stipulated, in less than a week, a tracking number is requested from the carrier and sent to you (04/03).
The problem is that at this level nothing will ever evolve. The tracking of the package will never be updated because no package will be delivered by the seller. It is therefore only a fictitious sending. Kind of like ordering a pizza but never picking it up.
- in the meantime, for my part, the exchanges with the seller to explain the situation are fluid but formatted. We remind you that as stipulated in their processes, no request or complaint can be processed within a period of less than one month from dispatch. Package which I remind you was never delivered to the carrier!

I will update my comment here and on other sites where I can inform as many people as possible to inform you of the evolution of things, whether favorable or not! To be continued…

Products, effectiveness and results

I can't judge

Customer service

For the moment, standardized but regular responses which do not explain to me why my package has not left. And who asks me to wait a month before making a complaint.

Shipping and Delivery

a tracking number was communicated to me which indicates that the package was never given to the carrier

Price to performance
Additional comments
I do not recommend shopping here!
edited 03/18/2024 - 22:18
  • [new] thebigmanjoe3491 » Dealing with this same issue. Order placed Feb 9th. Order Paid February 12th. Order "shipped" February 18th. Tracking number sent but has not updated since February 20th. At this point, it's been more than 4 weeks with no update from NapsGear, nor any update on the tracking. I put in a ticket on NapsHelp and still no response yet
  • [SRC] NapsGear » Please send me your order number and ticket id mate.
  • [new] thebigmanjoe3491 » Order #4358839 and Ticket #RTN-448-22480